CHAPTER IX
Article 85: Right to lodge a complaint with a market surveillance authority
Plain English Summary
What this article does: Grants individuals the right to lodge complaints with market surveillance authorities about AI systems.
Who it applies to: Natural and legal persons, and market surveillance authorities.
Key requirements:
Para 1: Any natural or legal person having grounds to consider that an AI system has been placed on the market or put into service in infringement of this Regulation may lodge a complaint with the relevant market surveillance authority.
Para 2: The authority must handle the complaint in accordance with its national procedures.
Without prejudice to other administrative or judicial remedies, any natural or legal person having grounds to consider that there has been an infringement of the provisions of this Regulation may submit complaints to the relevant market surveillance authority. In accordance with Regulation (EU) 2019/1020, such complaints shall be taken into account for the purpose of conducting market surveillance activities, and shall be handled in line with the dedicated procedures established therefor by the market surveillance authorities.