CHAPTER III

Article 20: Corrective actions and duty of information

Plain English Summary

What this article does: Requires providers to take corrective action for non-conforming AI and to inform authorities. Who it applies to: Providers of high-risk AI systems. Key requirements: Para 1: Providers who consider (or have reason to consider) that their high-risk AI system is not in conformity must immediately take necessary corrective actions — including withdrawal, disabling, or recall. Para 2: Must immediately inform distributors, deployers, authorised representatives, and importers. Para 3: Where the system presents a risk to health/safety/fundamental rights, must immediately inform the market surveillance authority of the Member State where the system was made available, plus the notified body (if any), giving full details of the non-conformity and corrective actions taken.

1. Providers of high-risk AI systems which consider or have reason to consider that a high-risk AI system that they have placed on the market or put into service is not in conformity with this Regulation shall immediately take the necessary corrective actions to bring that system into conformity, to withdraw it, to disable it, or to recall it, as appropriate. They shall inform the distributors of the high-risk AI system concerned and, where applicable, the deployers, the authorised representative and importers accordingly.

2. Where the high-risk AI system presents a risk within the meaning of (1) and the provider becomes aware of that risk, it shall immediately investigate the causes, in collaboration with the reporting deployer, where applicable, and inform the market surveillance authorities competent for the high-risk AI system concerned and, where applicable, the notified body that issued a certificate for that high-risk AI system in accordance with , in particular, of the nature of the non-compliance and of any relevant corrective action taken.

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